Returns

We want your shopping experience to be completely comfortable, so in accordance with the law, you have the right to withdraw from the contract within 14 days of receiving your order , without having to give a reason.

Please remember, however, that the right of withdrawal does not apply to custom-made products , i.e. those that are created specifically according to your requirements and preferences.

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How to withdraw from the contract?

You have 14 days from the day you receive your parcel to inform us that you wish to cancel your purchase.

It's very simple – just contact us:
📧 hello@manufakturo.eu
📞 +48 574 619 781

You can send us an email, complete an online form, or send a letter by post – it is important that it clearly states that you wish to withdraw from the contract.

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Important!

If you send us information before the 14-day period expires , the deadline will be met – you do not have to send the product back immediately.